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Released November 2020, the PS5 console features vastly upgraded visuals and an innovative new Dualsense controller. The space-age black-and-white color scheme is a noticeable departure from PlayStation designs of the past.

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Ps5 disc player app freezing and crashing while watching movies .

Last night tried to watch my first 4K Blu-ray but 10 minutes into the movie it froze and was unresponsive. I was able to pull up the Game Center but when I tried to back out to the console menu the screen went black for 45 seconds and then the app crashed. Has anyone else had this issue

Answer this question I have this problem too

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2 Answers

Yes I’m having the same issue. Any luck finding a fix?

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1 Comment:

I turned off the bd-live feature and haven’t had a issue yet. Granted I don’t watch many movies on it


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I've had this issue with some 4K discs, while others play fine. My TV is a Vizio E70-F3 Smartcast. It seems to happen after 30 - 45 minutes into the movie for me. I'm hoping Sony will patch this. None of the suggestions I've found online have worked. It's very frustrating.

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Anthony will be eternally grateful.
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