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Second generation of iPhone. Model A1241 / 8 or 16 GB capacity / black or white plastic back. Repair is more straightforward than the first iPhone. requires screwdrivers, prying, and suction tools.

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My iPhone boots to the Apple logo and then turns itself off.

When I press the power button, the Apple logo comes on for 10-15 seconds, and then my phone switches off automatically. Please tell me what has happened to it and how to fix this problem without losing the data in my phone. I'll be grateful. Thanks

Answered! View the answer I have this problem too

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when i try and turn my phone on it won't turn on so when i go to put my phone on charge it comes up with the apple logo and stays there for about 10 seconds then switches off and does the same thing over and over again, and I've just had the battery of my phone fixed about 1 month ago. I've tried to connect it to iTunes but it switches off by itself when its halfway through updating the software. i have no idea what to do. can anyone help with this without restoring my whole iphone. ?

its an iPhone 4s by the way

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i need help because I'm literally about to throw it at something

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If the phone doesn't boot up from the apple logo u will not be able to connect to I-tunes. I replace the battery in a friends Iphone 5c that did the same thing The new battery resolved the issue and costs $6-$8 bucks on e-bay.

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well idk if i have the same probalem but when i turnt uit on it just shows apple logo for 3-4 seconds then turns right back off idk, maybe i jailbroke my phone

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hai ask ta ko if whats your solution sa problem regarding sa apple na logo only but d na sya mo on,I have same issue man gud,thanks

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7 Answers

Chosen Solution

First, I would try plugging it into your computer and trying to connect to iTunes. Then install the newest software update and allow it to update your phone. If this doesn't help, you will need to restore it. Try to backup your information to your computer first, using iTunes, then choose the restore option. Be careful as restoring will wipe your data, so you should back it up, first, if possible.

Hope this helps! Good luck!

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Thanks a lot jake. I really appreciate it & i hope it helps.

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it dosent even get to connect to itunes

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how will i install the newewst software update when the iPhone isn't even working?

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how can i connect my iphone to itunes if the itunes icon is red .?????

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If you get the apple logo when charging but the phone doesn't boot up u will not be able to connect to I tunes or do anything with the phone.. I know from past experience trying to get into DFU mode, in ths state doesn't work either.. I fixed this issue for a friend with a i-phone 5C by replacing the battery, problem solved.. New battery on e-bay was $6-$8 dollars.. Hope this helps.

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You are probably going to need to Restore the iPhone Firmware. But first, connect the iPhone with Wall Charger for 20 minutes or so. It may restart itself and be fine, if so done. If nothing, then, keep on Wall Charger, and Reset, hold both Home and Power Buttons until the iPhone begins to restart. If it does and is fine then done. If nothing, with iTunes open connect iPhone to your computer. Hold both Home and Power Buttons until the iPhone is detected in Recovery Mode, usually takes about 20 seconds. Restore the Firmware with iTunes. If this does not work try DFU Mode Restore, with iTunes open and iPhone connected to computer, hold both Home and Power buttons for exactly 10 seconds, then release Power button, keep holding Home button until iTunes recognizes iPhone in Recovery Mode, about 10-20 seconds more time. If the iPhone screen is black, blank and iTunes says Recovery Mode, then this is actually DFU Mode. Restore the Firmware.

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well i plugged it in my computer and it din't even connect me to itunes. The same thing happened when i plugged in (the apple came for like 10 seconds & the phone switched off itself)

I wonder whats the problem with it.

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I actually updated an application from installous. When i was trying to open the updated version, my phone got stuck at the very moment. I switched it off by holding the power button and snce then my phone is behaving like this.

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Hmmm, just to check, try holding the top and bottom buttons down at the same time until an Apple logo appears and let me know if that helps.

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okay i've tried this just right now. Like doing so the apple logo is appearing for 5 seconds only this time and then again the phone gets off :(

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hai miss sana,ask ta ko if na okie na imo phone coz i have same problem as you now,

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hold home button for 3 seconds

then, while holding the home button, press and hold power button for 10 seconds

release home button but continue to hold power button until phone turns on.

worked for me, hope it helps

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this sequence seems to be working for me so far, thank you! wish me luck

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OK EVERYONE I HAVE THE SOLUTION.... I did what this guy suggested mixed with other suggestions...

I held down the home button for 3 seconds, then held the power button for about 10-15 seconds (whilst still holding the home button). I then let go of the power button and held the home button till my computer made a noise...

I then installed itunes and it acknowledged my iphone (on safety mode or something). It is now restoring and updating (the only options I was given)

Please note that when doing the initial sequence, my iphone would show an apple logo for about 3 seconds when on charge, then go black.

I held down the home button when the logo appeared. When I held the power button, the phone screen went black as usual.

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That one worked. Updating/restoring through iTunes now.

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thank you so much!!!!!!

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What DR93 suggested worked for me too

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is battery charged ? make sure you have power in your phone . turn off the phone wait for 5 min and try to turn on . than tere are two option -

you can update the software of your phone or reset the phone or you can

please connect the computer with i phone and install itunes in computer if you don't have already

try updating the phone . than restart the computer and if it did not fix the problem try reset the phone before you do that take back up of your phone . follow guide how to Reset iPhone to factory settings and take backup and see if this takes you to solve the issue

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what happens if your home button doesn't work, then what do you do?

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that is a great question what do you do?????

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With your iPhone plugged into iTunes, hold down the Home button for 3 seconds, then hold down the power and Home buttons for 10-15 seconds, let go of the power button and keep holding the Home button. Your computer will come up with a message saying your device is in Recovery mode. Now click Restore iPhone and download the software. Then, you should be good to go!

Hope this helps,

Mike James

Apple Support

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note: recovery mode will wipe your iphone so back up first

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Hi! My iPhone 6plus had this same issue and I did follow your advice already and was able to backup my phone before hand so now my phone is back to normal. However after restoring, it's happening again. When I lock my phone, it turns on and off, showing the apple logo for 3-5 seconds and then shutting off again. Sometimes when I try to force restart my phone, then it turns off again. I noticed that the problem doesn't occur when I leave my phone unlocked. Only when it's locked.

I actually dropped my phone last Sunday and it's Wednesday now, the problem started last night. Could this be in connection to the issue? Thanks!

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I have the same issue

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Ok so I have had this problem and fixed it so don't panic guys! First connect it to your computer (Don't worry if nothing happens). Next hold down the Home button for 3 seconds. Then hold down the power button and home button for 10 - 15 seconds and a screen appeared on my device. Itunes should be saying: "This device is not working properly would you like to repair?". I recommend restoring it because it can save alot of this happening again! If you have any further questions contact me bellow.

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im restoring my iphone 5s now..quite worried because its show on and off now even during update... T_T

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I had the same problem, i just had to replace my battery and that fixed the problem, no software issue, just plain and simple battery replacement. it's not hard to change the battery yourself

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???? my phone keeps turning off and on only on the logo screen

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i did succeed with turn off the phone and then connect to iTunes, iPhone will turns on automatically when it connect to the computer, keep holding the home button along the time once u see the apple logo, iTunes will ask to restore to the factory setting. keep holding the home button until the restoration progress end. At the end, when the restore and update processing finish, iPhone is alive.

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Hope fully this works I plugged it in my laptop clicked restore on ITunes I kept my thumb pressing the home button and it started to show the charging symbol then I unplugged it and it showed the symbol as it needs charging so now it's charging ✌fingers crossed it works

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This info helped me also, thank you!

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i did that and then when i turned it off it did it again and the computer thing wont work now

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OMG thanks this seems to be working for me

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Sana will be eternally grateful.
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