Dropped instax, lights keep flashing & red light stays on. What to do?

My instax 8 fell on the ground, the little cover of the flash fell off as well.

I started it back up with a new roll of film (i was changing it when it fell, while empty) which immediately got stuck.

I pulled the film, which got stuck, back out, changed the batteries (with the lens open, and they’re 1.5 new batteries), put a new roll back in and then it wouldn’t take pictures anymore.

All the lights on the front are flashing and the red light stays on. I don’t really know what else to try? Does anyone have advice?

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UPDATE: i changed the batteries again, now the lights on the front stopped blinking, the red light is still on and it still won't take pictures.

I also checked out the silver hook on the inside, i don't know how it's supposed to sit but i wiggled it around and it isn't blocked, still moves smoothly.


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