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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Phone stuck on apple logo screen for 15 minutes

So my phone has been a giant problem for me. Thanks to low storage I have had all sorts of trouble with my phone, but I’m here to ask about my IPhone 5s (Or IPhone 5, not too sure) being stuck on the apple logo screen. Sometimes the logo disappears, but it mostly stays there. It has been around 15 minutes or more, and I have plugged it in as well. I searched for answers but all are vague. Is there a way to solve it without the chance of losing data? I have no idea if it is backed up, and I might not even be logged into ICloud. I have forgotten everything in my frenzied tears and panic. I am not in a position to ask for help, use a laptop, or call apple support. If there is something I can do alone risk free, I’m up for it. However, if I need any of those other three, would it be safe to leave it like this over night? I am honestly afraid, especially because my phone overheats while on charger. Any solutions?

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I am seriously panicking. I have no idea what to do. This happened after I tried to restart it. It is heating up, what happens if it runs out of battery? Is it dangerous to keep it beside me while I go to bed???

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1 Answer

If it gets hot then just unplug it and leave it until you come to fix it, the battery will probably run out and then there’s no issue of the heat, you can always charge it back up when you come to fix it.

First thing if you haven’t already tried hold the volume down button and the on'/off button together until the screen goes black and turns back on again with the apple logo.

If you still have the issue where it is stuck on the apple logo you will need to either try connect to iTunes on a computer, call apple support or start taking the phone apart and fixing it yourself.

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