Problems with 3rd party software with 10.6
Although this is not a repair question I feel it is very germane to what we do here. I have a customer that I’m upgrading to a new 24” iMac. He had purchased Adobe InDesign CS II. At the time he was running 10.3 with 9.06 in classic. When I went to install it on his new computer it told me that there was not a classic system to install it to. I didn’t even know there was a version of CS II for system 9. The disk did not have both the 9 and 10 versions, just 9. So I called Adobe support (In India) ~~~~ to ask how he could get the system 10 version of CS II. I was told that they no longer support that and that I needed to buy the upgrade to CS IV for just $199. My opinion was that he should get what he paid for. Any suggestions?
Same thing on Norton Anti-virus 10. It has errors when you upgrade to system 10.6 from 10.5 and they tell me I have to buy the version 11.
Is this a good question?