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iPod Classic 6th Generation. Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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The volume will not change. it is too low.

How can I fix the volume on my ipod?

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That is normally done by your click wheel. While a song is playing, move your finger on the clickwheel in a clockwise direction, that should up the volume. Also, you might want to check under Menu>Setting>volume and see what the limit is set at. Of course all this will only work if your click wheel is working. If it is not, let us know. BTW here is a video that will show you how to work the volume on your classic. Good Luck

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