GE top loader won’t unlock

Hi all. Hoping for some advice and thank you in advance!

i have a GE Top Loader model G013. I went to start a load, put the clothes in, and it didn’t start. Now can’t open the lid because the latch won’t release. Unplugged it, plugged it in, nothing. The lights all come on, but I can’t seem to figure out how reset it. And help is greatly appreciated

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Hi,

Did you leave it unplugged for about 5 minutes to see if this released the lock?

Most washers will have a manual release to unlock the mechanism and allow you to open the door or lid The release is normally accessible from below the door lock, or on some models, from inside the soap dispenser housing.

What is the full model number of the washer?

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