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Repair information for the SteelSeries Arctis Pro wireless headphones. Released in March of 2018. Model number: 61743.

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My microphone is dead can I replace it?

My son put the microphone in his mouth and now it is dead , can I replace it?

Best regards Johni Jensen

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The replacement depends upon the physical damage replacement policy.

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I just want to buy the part so that I can fix it, but was told by steelseries support: "Unfortunately, we do not have replacement microphones for the Arctis Pro Wireless available."



am going thru this now mic isn't working seems like the wires are messed up and i can't find any parts for this headset. it seems they destroy any used headset. what a FU%^&** waste of money never again am i going to buy another headset from this company.


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Johni Jensen will be eternally grateful.
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