Fix Your Stuff Community Store

3 Questions View all

Options

Hinge mounting points on display are broken.

I own a Dell G3 15 3590 Laptop purchased in January 2020 with 1 year warranty. The right hinge however has fallen apart. Well, the plastic holding the screws that secured hinge to the display has fallen apart.

After speaking with dell the warranty does not cover “Cosmetic” issues like that apparently.

I am not inexperienced in personal electronics repair and I am able to replace the whole display but, y'know. If I can get away with just using the current display now rather than ordering a new display I'd prefer to do that.

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 2
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Hi @radlioodle,

I’m not familiar with your model but are the hinges screwed into the LCD cover?

If so perhaps you can simply replace the cover to repair the hinge connection.

Here’s the service manual for the laptop. Go to p.42 to view the necessary pre-requisite steps and then the procedure to remove the display assembly. It doesn’t show how to remove the LCD panel from the cover but usually it is straightforward. Take pictures before you start and during the dis-assembly process as it makes it easier when re-assembling it to place everything back the way it was. Be aware of any latches/locking bars on the video cable connection to the panel. Study it first before just pulling it out. the same with the camera module connection. Also keep some jars/containers handy to place screws in etc. It is amazing how far they bounce when falling off a workbench. I speak from experience ;-)

The part number for the LCD cover is 03HKFN 3HKFN. If you search online using the part number only, you’ll get results for suppliers of the part.

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

same issues with mine but Dell have admitted it is a design flaw see complaints here

1.       https://www.dell.com/community/Inspiron/...

2.       https://www.notebookcheck.net/Some-Dell-...

3.       https://www.dell.com/community/Inspiron/...

4.       https://www.dell.com/community/Inspiron/...

There is even a potential law suit  https://chimicles.com/dell-g3-3590-lapto...

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

David Burgwin will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 5

Past 30 Days: 38

All Time: 2,891