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A2115 / 2020 / Processors from 3.1 GHz 6-core i5, up to 3.8 GHz 8-core i7. Released August 4, 2020.

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Aluminum Scratch/Mark Below Brand New iMac Display?

Hello! I just received my new 2020 27" iMac customized with a 1TB SSD. When I unboxed it, I noticed below the screen bezel where the display meets the aluminum housing that there's this rough area that sticks out and is reflecting the light. It's really noticeable, but so far seems to be cosmetic as it's not affecting the display.

Could this just be due to a bad display assembly process? Is there a recommended way to lessen the look of it? Or just deal with it the way that it is? It would be a hassle for me to return it as I ordered it customized online and the Apple Stores near me have limited availability.

Any thoughts would be appreciated! Thanks!

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Time to bring the system back to get the display assembly replaced if the issue is within it.

If I didn’t know any better I would have guessed someone had opened the system up in correctly.

Refer to this guide to see what I mean iMac Intel 27" Retina 5K Display Display Replacement Note how the top edge and sides are released nothing is done along the bottom edge.

Keep in mind the clock is ticking! The longer you wait the more likely they will think you did try to open the system.

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Liam will be eternally grateful.
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