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{A1989 / EMC3214}—Released in July 2018, the 13" MacBook Pro features quad-core i5 and i7 processors and Intel Iris Plus integrated graphics.

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My MacBook is displaying a black screen on internal monitor

So my Macbook Pro touchbar was working fine until two days ago and suddenly the screen turned dark blue. I tried all of the troubleshooting options (smc reset, nvram, safe mode) and still nothing showed up. The next morning I connected it to my external monitor and it was displaying everything on the external monitor but still nothing on the mac itself. Luckily I backed up everything while the external monitor was working. Then I rebooted the laptop and now the screen is still dark blue and the external monitor has a blank grey screen. I took out the back cover and unplugged the battery, the display cable and put everything back together again but still no luck. Can someone help me please.

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1 Answer

Ouch! At first I had through you had an internal display issue. Now its sounds like you have something deeper going on here.

Did you have a liquid spill at some point? Bang the system?

At this point you really have no choice other than visiting an Apple Store or independent who has the needed skills to test and fix your system.

Where do you live? Country and nearest city? Maybe we can aim you to someone.

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So I realized the reason why my external monitor was grey was because it was starting in recovery mode but because I couldn’t see my Mac’s monitor I didn’t see the recover mode until I closed my lid down and saw it on my external monitor. I also have to add that this happened exactly six months ago and I took it to Apple and they changed the LCD monitor so I find it hard to believe that it’s the monitor again. I live in Bay Area, California.

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Boy the bay area, that's like a different planet ;-}

I would just fo to an Apple Store, Sadly I'm thinking you have a logic board issue this time.

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Maryam Mostafavi will be eternally grateful.
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