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7th generation of Motorola's Moto G line. This phone was released in March 2019 and is the first Motorola Moto to use the Android 9 operating system. Model numbers are XT1962-1, XT1962-4, and XT1962-5.

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Micro SD card stuck

I recently put a 128 gb micro SD card in my moto g7 I try to put it in once and I heard the SD card scratching the inside of my phone so I tried to take it out and it was stuck in there I got it out and tried to put it back in and it all went in smoothly then I took the tray out again and the micro SD card wasn't there anymore how do I get it out it's so deep in my phone

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Hi,

You’ll have to open the phone to try and get it out.

Here’s the ifixit Motorola Moto G7 Motherboard Replacement guide that may help.

If this seems too daunting to do yourself, contact a reputable, professional mobile phone repair service and ask for a quote

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