My kindle fire hd 8 images suddenly stopped showing, why?

A problem with a very sudden onset! Although it's 2020 now, I have the fire hd 8. The show image option seems non existant..i can't locate it ANYWHERE! I did the factory reset and apparently, eventhough my kindle has a regular backup schedule and shows a recent backup...nothing was actually backed up. So...I lost a lot of content AND it did not bring back my ability to load images. The odd thing is,this is a problem usually occurring on shopping sites like hsn, qvc , wayfarer etc the scrolling ads show up but merchandise images do not. I get a white square and place holder right after the images flash on the screen. I attempted to use a different browser, got firefox, it works but so slowly you'd think I'm on a landline dial up! I have the highest upload speeds available in my area and we use xbox with no speed issues,watch movies with no issues but loading images on the kindle?...nope! Can anyone help please?? As mentioned, I've tried the settings but do not have the option for showing images, I've tried a different browser which takes forever to load the images, silk still won't show them besides a quick flash before going to place holder, and I've shut down the apps that run in the background.. Help! Thanks!

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