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In June 2017 Apple updated its 13" MacBook Air with a newer Broadwell Intel Core i5 processor, resulting in slightly increased performance and battery life.

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Why is my usb port not working

This has been happening for a while (can't remember when it started), but on my MBA 2017, one of the two USB ports won't work, the one next to the MagSafe Connector.

All USB cables/flash dives only go in half way, all but 1 flash drive goes in and connects.

Other USB port is fine with all cables tried is OK … I've looked into the effected USB port to see if any dust in there, but I couldn't see anything.

If I hold some USB cables I do get a connection, so I don't think it’s not port issue ‘per-say’. Just cables won't go all the way in. (e.g my phone will argue of I hold the cable to get connection, but external hard drive has enough power to spin up, but not to be registered on Mac.)

Any suggestions?

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usb drive work:

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Most Helpful Answer

The easiest thing here is just replace the connector! As it turns out this one is very easy to do. MacBook Air 13" (Mid 2013-2017) I/O Board and here’s the guide MacBook Air 13" Early 2015 I/O Board Replacement

MacBook Air 13" (Mid 2013-2017) I/O Board Image

Product

MacBook Air 13" (Mid 2013-2017) I/O Board

$79.99

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