ethernet port not working
ethernet port and connection to outside speakers not working on model 80QQ. I checked cable and speaker on other system so problem is on laptop itself. Repairable?
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Hi
Just verifying that it is a Lenovo Ideapad 100-15IBD type 80QQ laptop?
What OS is installed in the laptop, Win 7, Win 8.1 or Win 10?
Have you checked the status of the LAN Network adapter and the Audio Controller in Device Manager to see if they are both OK?
If Win10, right click on the Windows Start button on the left side of the Taskbar and click on the Device Manager link.
When in Device Manager, scroll down and click on > to the left of Network Adapter to expand the list.
If there is a red cross next to the LAN Realtek adapter entry, right click on the entry and click on Enable and then check if the LAN connection works OK.
If there is a yellow exclamation mark next to the entry, if the laptop’s WiFi connection is working OK, right click on the entry and select Update drivers and follow the prompts. If you have no direct internet connection from the laptop, here’s a link to the Realtek Ethernet Win 10 drivers for the LAN adapter in your laptop. Download the drivers and install them in the laptop, restart the laptop and check if the LAN connection now works OK.
Do the same with the audio controller. Go to Device Manager > Sound, video and game controllers. Here’s the link for the Win 10 audio drivers for the laptop.
If they both still don’t work check their status in Device Manager. Right click on their entry in the list > Properties > General. Check the status of the device in the Device status box in the middle. Does it say “this device is working properly” or is there an error message?
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Thank you, thank you. Great work. And the response was extremely prompt. I thought I might have to replace my laptop. Much appreciated. You deserve all the points but for some reason the score log won't open.
Hi @ Hugh Abramson ,
Glad that you got it working OK.
Cheers
