Second generation of iPhone. Model A1241 / 8 or 16 GB capacity / black or white plastic back. Repair is more straightforward than the first iPhone. requires screwdrivers, prying, and suction tools.

1498 Questions View all

iPhone lock button doesn't work and is displaying only apple logo

my phones lock button does not work and it is stuck on the apple logo :/ i am unable to restore it as iTunes wont recognize it :( HELP PLEASE !

Answered! View the answer I have this problem too

Is this a good question?

Score 0


has the phone been dropped or got water damage? check the underside of your docking pins and see if the stripe is white or means the dock has waterdamage and this may be why it isn't recognised.


Add a comment

1 Answer

Chosen Solution

is your phone charging at all when you plug it in to wall charger? if it isn't charging and isn't recognised in itunes then try cleaning the USB port of any dirt and debris, then try again with itunes. Next step is to check that your USB cord is clean and undamaged, try a different connector and USB port. You could try using tinyumbrella to see if that programme recognises a phone in recovery can use it to exit recovery. or you can use iReb for the same thing. If that doesn't work then you may need to change the battery or the dock connector. It is more likely the battery if you have been experiencing problems with random crashes or poor charging life/prolonged time for charging. It's worth changing the battery at the same time as the dock connector as then you know you have 1)known good power source, 2) battery is nearly at the end of it's life if it is original to the phone. Once you have done these things try and restore the phone.

Was this answer helpful?

Score 3


if the phone has been dropped then the area where your phone is damaged may give us more of a clue as to which area needs repair...


Add a comment

Add your answer

tasha will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 1,369