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Repair information and guides for the long-awaited refresh of the popular MacBook Air, featuring Intel's Core i5 processors, an updated Retina Display, and numerous other changes and updates that was released on November 7th, 2018.

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Keyboard, membrane, dust/debris - What should I do?

I have noticed that there is dust/debris underneath my keys. Some of the silicone membrane is torn as well. Is there any way for me to clean my keyboard without opening up the device? Also, am I in trouble given the torn silicone? I am not experiencing sticky keys or any other keyboard issues, but would like to avoid such issues going forward. Thank you.

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@tomchai Any advice?

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Emily,

With these newer MacBooks, the keyboards can sometimes be very problematic. The best way to clean the underside of the keys is to use a can of compressed air. You can buy some at Staples, Office Depot, Best Buy, Target, Amazon, etc.

To clean the keyboard, you will want to follow Apple’s guide: https://support.apple.com/en-us/HT205662

Hope this helps!

-Alex

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Hi Emily! Like Alex said, compressed air is the safest, easiest way to clean the butterfly keyboards. If you have a particularly debris-stricken key you can very carefully pry it up from the upper edge to remove the keycap before blasting it with air. I would only recommend that as a last resort though, since the clips holding the keys in place are very fragile so you may end up with a broken key unless you're extremely careful. :(

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