Skip to main content

Fix Your Stuff

Right to Repair

Store

Repair guides and disassembly information for HP's Envy line of laptops.

165 Questions View all

The notebook does not charge

When I connect the power plug to recharge the pc does not charge.


Model: Hp Envy 15-ae010nl

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

@piero90 check your charger and your charging cable first. Make sure that the output is as written on the power supply. then check the DC-in jack to make sure that it looks ok. If all that looks good you want to consider replacing the battery first. If a new battery does not resolve it consider replacing the DC-in jack and after that you would be looking at the charging circuitry on your motherboard having failed. You can download the service manual for your Envy from here

Was this answer helpful?

Score 1
Add a comment

Add your answer

Piero Sabino will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 35