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Repair guides and disassembly information for HP's Envy line of laptops.

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The notebook does not charge

When I connect the power plug to recharge the pc does not charge.


Model: Hp Envy 15-ae010nl

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@piero90 check your charger and your charging cable first. Make sure that the output is as written on the power supply. then check the DC-in jack to make sure that it looks ok. If all that looks good you want to consider replacing the battery first. If a new battery does not resolve it consider replacing the DC-in jack and after that you would be looking at the charging circuitry on your motherboard having failed. You can download the service manual for your Envy from here

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