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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Unable to activate iPhone 7

Hi, Ive been given an iphone 7 and, since trying to start a fresh with the phone, im presented with a “unable to activate” error message.

I have tried entering into recovery mode to update or restore, both unsuccessful.

I then went into the Apple store and was told it probably because ive a aftermarket screen fitted and sent on my way?

Any ideas ?

Regards,

Michael

Answer this question I have this problem too

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For some reason, ive switched it on today and its managed to update to 13.3.1, which it wouldnt do before.

Not sure this is of any relevance , but thought id mention anyway.

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3 Answers

Most Helpful Answer

This will have nothing to do with the screen. It is more likely a baseband CPU problem created from an audio IC repair. Was the phone able to connect to a cellular network before you restored it?

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I didnt think it would be the screen either and had the feeling i was being fobbed off.

Yes, the phone was working fine until i erased things and updated it.

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At the HELLO screen when you press the circle with the i, does it show your imei nr# ?

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Hi, no it doesnt give me the IMEI number. It gives me one number. I dont have the phone to hand and cant think which number this is?

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Because there is no imei nr i think that your baseband ic is faulty.

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Sounds like its above my skills to fix then .

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My iPhone7 needs email to icloud and password, but the owner has forgotten

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Michael will be eternally grateful.
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