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A budget friendly computer laptop that comes equipped with Wi-Fi, webcam with mic, a 500 GB hard drive, and a HDMI port to connect the laptop to a high-definition television or monitor. The AMD A8-6410 Quad Core APU with AMD Radeon™ R5 Graphics card along with 4GB memory brings you enough power for most lightweight gaming and working needs.

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power button on, black screen

power light is on, black screen.I can here the fan running. Why won’t computer start and what can I do too get computer to turn on?

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2 Answers

Hello Mark,

The first thing I would try is hard resetting the laptop. To do this, you will need to hold the power button down for 5 to 10 seconds. Then turn the PC back on.

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According to what I have heard, the backlight may have failed. Try shining a bright light, like a flashlight, on the screen and checking if you can see anything.

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