Skip to main content

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

2006 Questions View all

iPhone disabled ;connect to iTunes. Is it possible to retrieve data

Hi , my kids played with my phone & it shows iPhone disabled; connect to iTunes message. I have never backed up data to iCloud or iTunes . Also never connected this ph to my computer. Is it possible to retrieve data off my phone now? It’s my kids precious memory stored in there

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

3 Answers

Most Helpful Answer

If it is already disabled without any pairing or backup, no.

If it is precious, back it up when you have the chance.

Was this answer helpful?

Score 1
Add a comment

Hello @pearlsyle

I was pretty sure from the start, but I double-checked to make sure that this is the answer.

Unfortunately, unless you have a backup of your iPhone using iTunes or iCloud then I’m very sorry but there is really no way to recover that data on your own. The iOS security features are very secure and thus you would need to wipe the iPhone and set it into recovery mode in order to restore functionality to the phone. This also means wiping the data. This is why Apple stresses regularly backing up your iPhone in the case of incidents like these.

If you want to proceed with only restoring the iPhone’s functionality: https://support.apple.com/en-us/HT204306

There may be signs of hope if you want to do this yourself, but you MUST meet these very specific requirements.

  1. The iPhone must be below an iPhone 4S: Not Possible.
  2. The iPhone must be iOS 10 or below
  3. You must know the phone’s password

The only solution I can think of if you want to recover the data is to purchase a program or service that recovers data from a disabled iPhone. BE CAREFUL some of these programs and services have shady privacy policies, and some websites may say that they offer free services, but they are viruses in disguise. I personally have never used these services, and on top of that, they are very expensive.

Here’s my suggestion:

Double-check by logging into iCloud.com and see what data has been backed up onto the cloud. Chances are that you could possibly be able to see some photos or videos that were uploaded onto the cloud before doing anything.

Was this answer helpful?

Score 0
Add a comment

Any iOS that enters disabled mode can only be re-accessed by erasing the device in iTunes to reset the passcode and grant access again. So there is no way to gain access to a users data, extract it on any disabled device.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Pearl syle will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 1

Past 30 Days: 3

All Time: 35