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Announced on July 2015, this is Motorola's flagship phone. It has a 21 mega pixel camera with a 5.7 inch IPS TFT LCD screen with a resolution of 1440 x 2560 making it Quad HD. Model number XT1570, XT1579, XT1575 and XT1578.

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Not charging or turning on

Phone was working.

Battery was low, showing the batt pic with the red line…. when I plugged it in, looked like it was charging, but didn’t,

Re tried on different charger still no charge. Both are good chargers.

also, when pluued into charger , won’t turn on ? should it ?

Any ideas ?

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2 Answers

Has there been any trauma to the device recently? A drop? Liquid damage? If not I would suspect the charge port is the problem.

A quick google search would suggest that there have been issues with slow charging on this model so it would make sense to follow good practice and make sure there are no background apps running and that the charge port is clean then attempt charging again.

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Sometimes, it isn’t the charger, but the wire from the charger to the phone. Try using a different cable

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Jon will be eternally grateful.
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