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Samsung's flagship phone, the Galaxy S8. Released in April 2017.

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Screen completely broken, in need of data recovery

Hi all,

My Samsung galaxy S8’s screen is broken to the point that it only briefly flashes white and doesn’t display anything. I have gotten a new phone because repairing the phone wasn’t worth it anymore. The issue i’m facing is that when I connect the phone to my computer the phone doesn’t allow acces to my computer to transfer or even display the files. Google suggests that I should enable USB Debugging, however I can’t enable this option due to the screen being non operational.

My question is; is there any way to either enable this through some other means, or if I can somehow transfer the data in another way.

Any feedback is appreciated, thanks!

Answered! View the answer I have this problem too

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@nixni you cannot unless you gain access to your phone. There is just to much encryption going on to just pull files of your board. I suggest that you repair the display since it will be cheaper than trying to have someone recover your data or consider your data/files lost.

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3 Comments:

The thing is, the screen is technically still usable. It just doesn't display anything useful or it displays white. I tried to guess where the button that grants access to my files when you plug in a cable but that didn't help. I couldn't find it blindly. I was hoping that maybe since it has a usb-c port that it could somehow project its screen on my computer. I just don't know if thats even possible and if it is, how.

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Repair the screen then sell the device, you should pretty much break even and you will have your data.

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@nixni sorry but no it is not. Repair your display ;>)

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Niels will be eternally grateful.
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