Very slow, needs power button pressed for a long time. tried some rep
Hello. I have a 2015 13" macbook pro retina model. The unit has the following issues. (etrecheck copy below)
- Power button needs to be depressed for a long time in order for the system to start up. This needs to happen every time.
- System shuts off after unit comes off from sleep- even setting energy saver to stay on, it still shuts off. It seems like the unit comes out from sleep normally, then shuts off.
- Unit is also very slow. Very unresponsive.
I have replaced the fan, tried the SMC / NVRAM / PRAM reset, formatted and re-installed different versions of macos.
Any other advice will be appreciated. I have copied the entirety of the report from etrecheck below: (Sorry for the unformatted long description below)
eggs’s MacBook Pro 2020-01-20
Page 1
EtreCheck version: 6.1.9 (6B057)
Report generated: 2020-01-20 20:45:08
Download EtreCheck from https://etrecheck.com
Runtime: 14:12
Performance: Poor
Problem: Computer is too slow
Description:
Very slow execution. Also power needs to be pressed or over 5 seconds
in order for system to power on.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Software/hardware problems - Software is causing performance problems.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvem
ent.
32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
Hardware Information:
MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro Model: MacBookPro12,1
1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867
BANK 1/DIMM0 - 4 GB DDR3 1867
Battery: Health = Normal - Cycle count = 94
Video Information:
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD (built-in) 2560 x 1600
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 120.47 GB
disk1 - U******d (Journaled HFS+) 120.10 GB (11.84 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - U******d
120.10 GB (11.84 GB used, 108.00 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
eggs’s MacBook Pro 2020-01-20
Page 2
System Software:
OS X El Capitan 10.11.6 (15G31)
Time since boot: Less than an hour
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
32-bit Applications:
One 32-bit app
System Launch Agents:
[Not Loaded] 5 Apple tasks
[Loaded] 167 Apple tasks
[Running] 66 Apple tasks
System Launch Daemons:
[Not Loaded] 47 Apple tasks
[Loaded] 157 Apple tasks
[Running] 86 Apple tasks
[Other] One Apple task
Launch Daemons:
[Running] com.tunabellysoftware.TGFanHelper.plist (Tunabelly Software Inc. - installed 2020-01-19)
User Login Items:
[Loaded] TGProLaunchHelper (Tunabelly Software Inc. - installed 2020-01-19)
Modern Login Item
/Applications/TG Pro.app/Contents/Library/LoginItems/TGProLaunchHelper.app
Internet Plug-ins:
Default Browser: 601 (Apple - installed 2016-07-08)
Audio Plug-ins:
BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2016-07-08)
AirPlay: 2.0 (Apple - installed 2016-07-08)
AppleAVBAudio: 403.4 (Apple - installed 2016-07-08)
iSightAudio: 7.7.3 (Apple - installed 2016-07-08)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 12.13 (1 min ago) 27.30 (5 min ago) 17.86 (15 min ago)
Nominal I/O speed: 2.03 MB/s
File system: 120.41 seconds (timed out)
Write speed: 313 MB/s
Read speed: 344 MB/s
CPU Usage Snapshot:
Type Overall
System 67 %
User 20 %
Idle 12 %
eggs’s MacBook Pro 2020-01-20
Page 3
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
EtreCheckPro 50.10 % (Etresoft, Inc.)
WindowServer 18.12 % (Apple)
TG Pro 7.54 % (Tunabelly Software Inc.)
mds 5.76 % (Apple)
mds_stores 5.58 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
kernel_task 665 MB (Apple)
EtreCheckPro 378 MB (Etresoft, Inc.)
mdworker (13) 185 MB (Apple)
com.apple.WebKit.WebContent (2) 140 MB (Apple)
softwareupdated 116 MB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 7 (Apple)
TG Pro 4 (Tunabelly Software Inc.)
mds 2 (Apple)
mds_stores 1 (Apple)
sandboxd 1 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 3.80 GB
Used RAM: 2.39 GB
Cached files: 1.81 GB
Available RAM: 5.61 GB
Swap Used: 0 B
End of report
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