For everyone that reads this in the future, I purchased Airpods Pro which had this issue on second use. (first use, it went to 100%). on the next uses, the left pod could not go higher than 70% charger. and when using it, 70% of charge finish in just 30min, where the right side was normal.
I called apple, at first, i was told that i have to use my airpod for 1 week and battery will settle by itself. I told them I “want” to use it, but it do not allow me. it keep go off after short period of time. so they agree to exchange, but apple exchange would take 14 days where I am.
so I went back to the same e-commerce website that I purchased it from (tiki.vn), they send a bike to collect airpod from me, they investigate and after 3 days, they send another bike to deliver a new box to me (completely new). new box does not have this issue anymore.
26 Comments
Hi! Happens to me too sometimes (not always) and they are brand new. Perhaps it's something in the firmware? On which firmware version are yours running?
by koppie007
Hey, they’re running on the latest they can right now (6.8.8) @koppie007
by Jakob
That is the newest firmware for the Airpods (1st gen). Perhaps the battery life is reduced for the right Airpod...
by koppie007
Why would it be reduced on one side by a substantial amount though? They’re always used at the same time. If it helps they were dead flat and charged to around 80% in like 5 minutes. Not sure if that’s normal or not. @koppie007
by Jakob
They charge really really fast, and mine do charge within minutes too, so I guess it's okay. Some batteries (beginning to) die earlier then others with no specific reason.. But sometimes I got the same issue as you described, perhaps a bug in the firmware? Wondering how many people are facing this..
by koppie007
Show 21 more comments