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Repair information and guides for the iPhone 8 that was released on September 22, 2017. Model: A1863, A1905

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iPhone disconnects during Restore

Hi,

A few days ago my iPhone 8 was working fine, the suddenly got stuck on the apple logo.

I tried doing the volume up, volume down, and on button trick and it would just go straight back to the apple logo.

I went straight to my computer to restore on iTunes, and my phone immediately prompted me with the screen support.apple.com/iphone/restore once I plugged it in.

I’ve tried restoring and updating the device on 3 different computers and using 2 different USB cords (from Apple). And to no avail, I keep receiving errors 3600, 10, and 14 every time I restored. (Error 3600 being the most recent)

The farthest i’ve gotten within my restore is half way, (if it even gets to the white screen with the apple logo with the loading bar at all) and then my computer makes the noise when you disconnect something from the computer, then after the error is dismissed, the phone connects again.

This has been going on with the phone for about 4 days, and I’m at a loss for solutions. I’ve called Apple support and they want me to go to the apple store, but the nearest apple store is 3 hours away from me.

Any help is appreciated, but I have read tons of articles already and nothing has worked so far.

Answered! View the answer I have this problem too

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Alright, I solved this myself. But not really.

I was gonna go get the NAND fixed, which is probably something i’ll need to do eventually but for now, i’ll just tough it up.

I booted up 3Utools to try to flash it again, didn’t work the first 5 times with iOS 13.2.3 and iOS 13.3. So, I gave up. Put the phone back in the box and waited until I had the $$$ to fix the phone.

A few weeks go by and i’m pretty fed up with my “Trap” phone (a low-budget samsung). I tried to flash it again, on a whim, and a beta version of iOS 13.3.1 just came out, so i flashed it again with no hopes that it’d actually work..

BOOM, the iPhone turned on after about an hour of flashing with the Beta iOS. Thank Jeebus.

(TLDR: Flashed with Beta iOS 13.3.1 on 3UTools worked for my device and allowed it to exit recovery mode and fully restore)

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Would like to note the device restarts sometimes without warning, but I expected it. Would much rather have a phone that restarts all the time opposed to one bricked in recovery mode.

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Hey, I have a VERY similar issue but with an iphone 4. all you did was just try over and over again trying to reflash it? Every time i try to reflash, the iphone doesnt progress on the loading screen and then restarts to the older looking apple logo, then it just goes back to recovery mode and always fails at 19%. help!

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