Options

Microphone doesn’t work

My iPhone 7 doesn’t have a working microphone, no sound during video. Alexa in Amazon Alexa app turns on for split sec before it’s gone. when I try to use Siri it activates but it doesn’t hear anything, nor will the voice recorder start.

But when I connect my Bluetooth earbuds ( cheap onn earbuds with mic I think) Siri activated and it can hear me and voice recorder works, but when I record video there’s a greyed out slashed speaker symbol at the bottom. Alexa starts but only turns on for split sec.

also when I try to use lightning port to aux or the apple port earbuds , there’s no sound nor do volume buttons work

pls help

Answered! View the answer I have this problem too

Is this a good question?

Yes No

Score 0

1 Comment

A guy at a repair place said it is a software issue, but I’m not sure. I’d like to know first because I really don’t want to have to reset my phone. But if I have to, could I back it up and then restore it from the backup. Could that work?

Dec 3, 2019 by Brayden S

Add a comment

Posted: Dec 3, 2019

Options

When you do calls is the speaker icon greyed out and can't be switched on? Does the phone take like 5 minutes to boot up all the time?

If yes to both it is an audio IC chip fault on the logic board. There are a few pads under the chip that get loose that need to be fixed which connect it to the logic board.

A local reputable phone repair shop that does microsoldering can get this fixed for you.

Was this answer helpful?

Yes No

Score 0

2 Comments:

Yes, the speaker is sometimes greyed out, the phone used to take 5 min to boot up( it’s the boot loop virus) a restore fixed it

Dec 3, 2019 by Brayden S

Yeah that is the solder balls under audio IC getting intermittently loose.

Dec 3, 2019 by Ben

Add a comment

iPhone 7

Microphone doesn’t work

1 Answer

Add your answer