My phone sony xperia xz2 wont turn on

my phone(sony xperia xz2) wont turn on & i try to charge my phone its charging and display the battery charging color green moving. but the problem, i charge it almost 8 hrs the % of my battery charging is still 0%. Please help me how to fix(Charging but still 0%)

Update (12/01/2019)

my (Sony Xperia xz2) is charging ang the battery display on screen with green color…. my problem is that the % of charging is 0%, i charge it almost 8 hrs… please help me

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Hi @josh_0105 ,

Have you tried using a different compatible charger, charger cable or even connecting the phone to a computer to see if it starts to charge at all?

What have you tried?

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