Why can't my Windows Laptop read my phone?


I have an iPhone 8, bought new from Apple in February 2018.

Since getting it, I have constantly had problems with my phone and Windows laptop communicating. This means I can’t transfer my photos from phone to laptop.

My iTunes is up to date, and my phone iOS is up to date.

When I plug my phone into my computer, it charges, and I can sync music etc on iTunes. But my phone either doesn’t show up in My Computer, or it will work for a couple of minutes and then crash.

I have tried 3 different computers, including a MacBook Pro, and 4 different USB cables, all of which are original Apple products.

I have also done everything on this website: https://www.thewindowsclub.com/cant-impo...

I took my device in to an Apple Service Center and they were unable to help.

This is ridiculous.

Anyone with the same problem who got it fixed?

Please help.

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