Is there an iPhone diagnostics Program I can use to test with?

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iPhone 4

Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White. This page aims to help users troubleshoot, fix, and seek help for the iPhone 4.

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martin @martin19312

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Posted: Aug 4, 2011

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Is there an iPhone diagnostics Program I can use to test with?

Hi Guys,

I was just wondering if there is some type of iPhone diagnostic software out there that is similar to the software that is used by the geniuses in the genius bars in Apple stores?

I know you have to be an Apple staff member to obtain their software—so I'm not asking for that, just if there is some other version?

Thanks!

Very recently, Apple updated GSX (Global Service Exchange. If you don't know what it is, Google it.), and this upgrade includes an iPhone diagnostic tool similar to the tool used at Apple Genius Bars. You need to be a member of GSX to access this tool, but this tool is capable of reading several systems on your iPhone such as:

- Device Info

- Battery performance

- Temperature monitoring

- iPhone usage

- Software Issues

- App Issues

- Memory Issues

Answered! View the answer I have this problem too

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3 Comments

not connect with GSX, not supported apple id

Aug 25, 2015 by mrcod2007

How do you become a member of Apple GSX?

Jun 26, 2017 by Tom O'Connor

Well, only useful if you can certify that you are in charge of servicing 1,000 Apple products and will perform 25 self-service repairs in the first year. Not really useful for the average Joe trying to fix their iPhone. https://support.apple.com/self-servicing...

May 30, 2018 by Eric Karlson

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oldturkey03 @oldturkey03

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Posted: Aug 4, 2011

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You could check this article from Apple's support forum and see if that will help you a bit. This site says, "It’s called the iPhone Configuration Utility, which allows you to examine logs from your iPhone or iPod Touch, to apply configuration and provisioning profiles, and more. The tool is very interesting!" I believe the software you are thinking of is called "Behavior Scan" You can find more info about it here. I hope that gives you a good starting point.

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3 Comments:

mate....you are a freaking legend! Thanks!

Aug 4, 2011 by martin

Martin look at my profile for me email - Send me an email :)

Aug 5, 2011 by Shai

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Jul 8, 2016 by 2507496

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Well, only useful if you can certify that you are in charge of servicing 1,000 Apple products and will perform 25 self-service repairs in the first year. Not really useful for the average Joe trying to fix their iPhone. https://support.apple.com/self-servicing... — Eric Karlson
Martin look at my profile for me email - Send me an email :) — Shai