Why is the battery draining while charging?
My sister's phone drains while charging. It will usually go up to 31%, but then later it goes down. I find nothing wrong with phone, charger, or outlet. I can't seem to find the solution to fix this. I have tried everything from cleaning the phone to restarting the phone a couple times.
Is this a good question?
1 Comment
Hi,
What happens if you charge the battery with the phone switched off?
Does it charge to 100%?
If so how long does it take to discharge with normal usage?
Have you tried installing and running an A/V (Anti Virus) or an anti-malware app to check if the phone has a virus or malware installed that may be operating in the background, thereby draining the battery unnecessarily? (Avast for mobiles and Malwarebytes for mobiles are two good free apps to try but there are others that may suit you better).
by jayeff