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Fix Your Stuff

Right to Repair


Released in 2012, this laptop features a Core i7 processor, dedicated Nvidia 620M GPU, and a 1080p display.

30 Questions View all

I dropped my laptop and is there any way to fix the hardware?

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I dropped my zenbook and my USB core is damaged. Can I sent to ASUS service centre to fix it? or I can buy any replace housing to replace?

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1 Answer

Before sending the damaged laptop to a ASUS Service Center. Ensure that you have fully backed up all the data stored on your product and removed any personal, confidential, or proprietary information before any service process is started. As ASUS may delete any data, software, or programs installed on the product without resorting them. ASUS shall not held liable for the permanent loss , damage, or misuse of your data.

Accidental damage is one of the exclusions from ASUS limited Warranty Service. You may have to pay the cost.

If you are tech savvy, you may try repair it by your own. Make sure back up your computer before hand.

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