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Repair information for the first generation Apple iPad available in Wi-Fi and 3G versions with 16, 32, or 64 GB of storage. Released on April 3rd, 2010. Model numbers: A1219 and A1337.

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iPad won't enter DRU nor Recovery Mode

I have tried multiple ways and directions on how to get this iPad, it’s model a1458, into either recovery or DFU mode, neither are working.

  1. When I try holding both power off and home button and never release them, it just keeps turning off, then apple logo, then off, then apple logo (keeps looping).
  2. When I try holding power and home to turn off, then when black screen release power but keep holding home, it just goes back to the ipad disabled screen.
  3. When I try holding home and plugging into USB it boots up to ipad disabled screen and itunes never finds it.
  4. I’ve tried all of the above with USB connected, then again without USB.
  5. I’ve also tried #2 with USB first unplugged, then when black screen plug into USB.

So I’ve tried a lot of combinations, I’ve also done this to other ipads before without issue, this one is belligerent.

Any ideas to get into recovery or DFU? I’m trying to factory reset without original icloud account since we don’t have it. Attached is what is on the screen now, it won’t connect to itunes anymore either.

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Answer this question I have this problem too

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i have the same problem, any help or advice would be great

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So no answers to this at all? I am in a similar boat…..

My daughter's iPad is disabled because she messed about with the passcode. I have tried connecting to itunes/Finder however when attached to my Macbook, nothing happens. It is as if the computer does not detect the iPad. Because of that, I am not able to go into Recovery Mode. The iPad just keeps looping on and off and finally back to the "iPad disabled connect to itunes" screen. I have tried this with two Macbooks and several different charging cables so I know these are not the issue. I thought it was a hardware problem (the lightning port) but the iPad could charge using the wall outlet, but not when connected to any of my computers.

I have brought the iPad to some local mobile repair shop to try to go into Recovery mode but even they could not do it (iPad not detected by their computer too) and suggested that the issue might be with the logic board/ lightning port. I just wanted to check if anyone has found a solution to this before I proceed to just have the board replaced.

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USB - C which is pretty much standard just won’t work… USB A on the Mac is what’s need,

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4 Comments:

wow... that freaking worked. I even had new USB C to Lightning cables...

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OH MY FREAKING GOD!!!! I have been trying for sooo long!! Thank you. This worked straight away so thank you so much!

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What the F.... it's true. I tried for an hour then read this. Then used a Lightning to USB-A (with an Adaptor USB-A to USB-C) and it worked

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Just want to add here because I was looking for a solution - It actually work! Thanks!

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Hi @jfreak53

Tried and true way to get older apple products into DFU/Recovery mode is to plug the device into a computer, hold the power button and select shut down the device, then immediately hold the home button (while it shuts down and starts back up) for ~15 seconds until it boots up into recovery mode.

In my experience, this will not remove the iCloud account signed into the device but older versions of iOS might be different.

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12 Comments:

Still didn't work, went back to the same screen.

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Can you verify that the charging port isn't damaged and that the home button is working properly? Both these parts need to be working 100% for the iPad to enter DFU mode

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When I press home button, screen turns on. When I plug into charging port it starts charging from PC or charger, so I would say, yes.

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Tried about 30 times, then it worked. Could get the grey screen but not the screen with the text support.apple.com/iPad/restore. Finally it worked.

Suspect semi bad cable or not perfectly working home button is the issue.

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For me, trying with a different cable worked

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Joel DeVenney will be eternally grateful.
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