Leslie,give this a try "DIAGNOSTIC TEST
The control must be in the OFF state before pressing the touch-pad sequence to start the test.
Starting the test mode
Close the door.
Press the Control On button.
Select the DRAIN/SPIN cycle.
Select NO SPIN by pressing the SPIN SELECT button, as needed.
Push Prewash Option button four (4) times within five (5) seconds. C:00 will show in the display.
NOTE: If Model does not have PREWASH Mode as an option, press RINSE/HOLD.
If the Starting procedure fails, push PAUSE/CANCEL button. Then repeat the starting sequence.
Test Program Control during Execution
To advance to the next step of the test procedure, push Prewash Option button two (2) times." the service manual is available for a limited time right here and page 6-8 has the info. Good Luck