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Released September 21, 2018. Models A1921, A2101, A2102, A2104. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. (Pronounced "iPhone 10 S Max.")

56 Questions View all

iPhone XS Max refuses to turn on, why?

It’s almost like it’s dead, it randomly turned off at about 80% and now it just won’t turn on. I googled every method, nothing will work.

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2 Answers

Most Helpful Answer

Hi @nobueno

Is it still under warranty? if so ... send in for repair / replacement.

There are many possibilities why you are experiencing this...

had you tried connecting to your computer and is there any display on the phone? e.g.. battery charging.. etc

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Do a hard reset on it.

Heres How:

Firstly, you need to quick-press the Volume Up button. That is, press it for a second or less and release it quickly. Without waiting anymore, quick-press the Volume Down button. Now, press and hold the Side button for at least 10 seconds. Keep pressing the Side button till the screen would vibrate. Let go of it once you see the Apple logo on the screen.


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