Pre-soak setting causes water leak on Lady Kenmore Model 110.82692120

I have a washer machine (Lady Kenmore Model 110.82692120) that works fine on all settings except for pre-soak (and heavy soil?), which causes it to leak water on the floor. Otherwise the machine never leaks, not even a little. I also notice that I have to keep the fill level at max.

What parts should I check? Does anyone have a copy of this repair manual for this model 110.82692120 to share? I think the repair manual is called Repair Do-it-yourself Repair Manual 4313896. Maybe some one also has the professional service manual for this model.

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What do you mean, "Have to keep the fill level at Max"?

How much does it leak?

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I am not sure what happens but the previous owner said always keep the fill level set to max.

When in pre-soak it seems to leak about a gallon or two.

Maybe the two things are related.

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Hi,

What happens if you set the water level to any other setting except max, does it overflow or not fill to the correct level?

Wondering if you have a faulty water level sensor switch or perhaps the water level hose has become disconnected from the switch.

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