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The NV360 model is part of the Lift-Away Navigator Series and can be identified with its global trade item number 00622356533225. It is a lightweight 2-in-1 Lift-Away upright vacuum with a detachable canister for portable cleaning power.

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Vacuum suction ok but green light won’t turn on and brush doesn’t spin

My Shark lift away turns on and suction is ok but green light doesn’t turn on and brush doesn’t move when I try to push the vacuum. Everything is in place ok and no blockage.

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have you checked the belt to see if it broke?

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I can not remove screws check

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On my NV251, the belt's in great shape (the vac's a few weeks new), used a few times and found the light out and beater brush immobile as well. I was able to open it up...that's what I found....nothing unusual (the screws do turn hard)...thoughts?

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We found all ten screws, and finally got it apart. The belt was fine. I stressed it by using outside on dirty outdoor carpet with leaves. I may have damaged it because it made a high pitched sound. I removed blockages from hoses but the light at the bottom is red and the brush isn’t turning.

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Danielle Klatke will be eternally grateful.
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