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The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

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After battery replacement , loudspeaker/headphone jack issue occured

Hi guys,

Thought I’d change my battery on my 5s (I KNOW - not many people would do that nowadays but I thought …. why not).

All went well - except from sound isn’t coming out from the phone (so when i’m playing a YouTube video, or when someone rings me you get no sound)

I also get no sound out of my earphones when I plug them in.

I am however able to hear someone when they phone me and they can hear me.

I’m just a little bit sceptical as to what part I need to look into again….

Thanks a lot!!

Answered! View the answer I have this problem too

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Make sure the charging port is fully plugged in.

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1 Answer

Chosen Solution

As @c9679 suggests, double check that the Lightning Port Flex (It contains the headphone jack and connections for the speaker) is properly plugged in and that the flex and/or connector is not damaged. Check out this guide for more details about this section of the phone.

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