Rep: 13
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My huawei mate 20 lite is stuck on logo and would not move forward. I have tried most things so far, I have used the power button which would turn it off, but as it switches on it wont go ahead of the huawei logo. I have tried power button with the volume up and volume down button, have tried all of that for many hours now. does anyone have a solutionto any of this. Thanks
Is this a good question?
Your phone wants to flash
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Thank you mate for your reply, pardon my ignorance, but I think by flash you would mean to factory reset. After pressing on the"volume up" button whilst the logo appeared, I entered into a menu asking for software update and recovery, factory reset and reboot.
I tried software recovery multiple times but it didn't help, would start and get stuck on 72%. Spent the whole day on it so eventually tried factory reset, then that kept getting stuck on 99%!! and would go forward. Spent 2 days trying to do this but eventually gave up and sent it to Huawei repairs. Quite disappointed with mate 20 lite series, I sometimes wonder if this could be related to software issues with all the policies around Google not allowed to offerthem any further software's or updates ?
Anyways thank you all for chipping in and offering your advice. Cheers
Did it get repaired? Did u get your data?
Past 24 Hours: 1
Past 7 Days: 6
Past 30 Days: 21
All Time: 3,743
What lead up to this?
You could attempt re-flashing the original ROM to the phone.
by David
thanks david for your reply.
I guess one can do that by pressing the power and the volume up button. It did manage to go to a system recovery option which keeps getting stuck on 72% and wont go beyond that. I guess i will have to try and do a factory reset, with that I am worried about loosing all of my data, Any bright ideas how I could do that without loosing my contacts and the pictures and videos etc on my phone?
by syed asfandyar
Of its of any benefit to someone in a similar situation, will share further events.
After all of the above, I sent my phone over as it still was under warranty. They have said this is liquid damage! Don't know how the !&&* that has happened as I do not remember even getting close to water or leaving it close enough to water/liquid for that to have happened but basically warranty is now void. Can't believe how that could have happened but simply I feel genuinely dissapointed in the phone and more so with the services team - they have been apalling.
Anyways my experience, this was my first Huawei and surely will be my last.
Thanks to all who helped guide me though.
Cheers
by syed asfandyar
hello. my Huawei matte 20 lite stuck in logo. i have change the battery but again nothing. i have try to upgrade system with volume up button and power button but again nothing . PLEASE Help me.
by sahitplisi9