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Asus notebook with windows 10 released 2015.

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Forgot Windows 10 administrator password and no reset disk

I am locked out of my Asus notebook because I forgot the Windows 10 administrator password. I have no any password reset disk. What should I do? There are a lot of important project presentations in the laptop and I don’t want to lose any of them. Please help!

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2 Answers

Chosen Solution

Hi @hannah22,

Don’t worry.

You need a USB flash drive and another accessible computer to help reset your administrator password.

Step 1: Use the media creation tool to create a Windows 10 installation media on another accessible computer.

Step 2: Then start your Asus notebook from the installation media.

Step 3: Replace the Utility Manager (utilman.exe) program on Windows 10 logon screen with the Command Prompt (cmd.exe), so you can open Command Prompt from the logon screen and then reset your administrator password.

For more details, you can refer to this: https://www.isumsoft.com/windows-10/rese...

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Hi @mollie

Thanks for your answer. But I don’t have another computer.

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If you can borrow one computer from your friend, neighbor, or someone else, things would become easy.

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Yes, finally borrowed one computer from my workmate, then followed the post step by step and I finally got back my administrator password. I have to type the commands very carefully. The whole process is complicated for me, but I finally did it. Thanks very much.

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Most Helpful Answer

Hi @hannah22

You can try this…..

Download this

https://www.hirensbootcd.org/files/HBCD_...

either burn to a cd or to usb.

boot up and use either

  • Lazesoft Password Recovery v4.0.0.1
  • NT Password Edit v0.7

to reset the administrator password

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I burned this iso file to a USB, start my computer from it and I got into the desktop. But I cannot do any further steps to reset my administrator password. I can open the Control Panel and Command, but I cannot reset my password with either of them. Please help!

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Hannah James will be eternally grateful.
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