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Released September 22, 2017. Model A1864, A1897. Available as GSM or CDMA, 64 or 256 GB Storage Options, and the color options are gold, silver, and space gray.

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This Accessory is not supported.

Every time I plug my charger into my phone, I keep getting a message pop up saying "‘This Phone cannot support this accessory’, or something along those lines, and my phone is not being charged. Has anyone else encountered this?

Answered! View the answer I have this problem too

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Grabbing a small/thin pin and carefully probing inside the lightning connector may be a way that you can clean out the port. You would be surprised with how much lint comes out of the tiny port. (Be gentle as this is a rather delicate part).

If you are urgent for a quick fix, try the following;

  1. Plug the phone into the charger and dismiss the error.
  2. Turn off the phone.
  3. Leave the phone on charge for a few hours.
  4. Turn the phone back on. You phone would have charged up whilst powered off due to the charger providing the battery power. The phones OS would not of been able to by pass the error message.

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1 Comment:

I ended up cleaning out the lightning port, but I done this via opening the phone up as I wanted to make sure that It was done thoroughly.

I already was aware of the charging whilst the phone is off.

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