Skip to main content

Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

1364 Questions View all

iPhone 7 plus keeps restart after fell from hand

Hi all,

My iPhone 7 plus accidentally fell down from my hand, after using it around 20 mins it started restarting.

Now it works this way, it keeps restarting for every 1 min - battery capacity (%) will be either 1 or 100% only during charging plug is connected to power. This happened for a while. Now, it shows only Apple logo, and keeps restarting.

Can anyone tell what is the problem? And please suggest the solution

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Most Helpful Answer

Sounds like the battery is on it’s way out, usually this happens with replacement aftermarket batteries if they are not adhered properly in the phone.

Was this answer helpful?

Score 2
Add a comment

It could be one of 2 things. The battery going bad or the charging IC going bad. Try and new battery and hope for the best.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Luci will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 2

All Time: 644