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Hybrid laptop/tablet manufactured by Microsoft. Released October 2015. Model 1703.

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Why isn't my surface book clipboard not charging?

I just bought a surface book from ebay. I let it charge for a few hours while I went to class, when I came back it said Batter 1: 0% and not charging. I’ve tried everything, from resetting to repairing using the surface diagnostic tool. Nothing seems to work. I even tried manually charging the clipboard. But it just won’t charge. If I let the clipboard charge for an hour then it shows 88% and shuts down immediately after I unplug it. When I attach it back to the keyboard it says 88% not charging, 75% not charging, until it reaches 0. The keyboard charges fine, the only problem is with the clipboard.

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2 Answers

If you bought it second hand, go find the seller.

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Issues with laptops not charging correctly are usually related to a bad battery, a damaged charging port, or a damaged charging cord. Have you tried exchanging the clipboard’s battery and/or charging cord? This may fix the issue.

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