"Unfortunately phone has stopped working" error

Axon 7 Mini

My phone is stuck with this message “Unfortunately phone has stopped. “ When I push OK then for a second it says “Unfortunately fingerprint service has stopped”, before it reverts back to the phone has stopped message. I can’t do anything on my phone. So no going into settings or anything. Only thing I can do is a hard shutdown. When I turn it on it has the same error.

I can still hear my phone receive messages and such.

I have gone in to the phone recovery by pushing volume up and power at the same time.

I’ve tried reboot system now, reboot to bootloader, wipe cache partition, mount/system, view recovery logs, power off and system check. These are all the options.

I’ve tried charging, and plugging into a computer. I would do a hard reset but there isn’t one that I can find on this phone.


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