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First released in April 2017, the Samsung Galaxy J3 Eclipse is a compact and affordable smartphone.

2 Questions View all

Phone has frozen on downloading screen

Phone was frozen and after hard reset was given choice of operating system download and phone has now frozen on that screen

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1 Answer

Most Helpful Answer

Sounds like phone is in download mode, to get out of that mode you can hold power + volume down + home for about 10 seconds.

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