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The larger edition of Samsung's tenth flagship Galaxy phone, released in February 2019. Shipped with Android 9.0 (Pie).

3 Questions View all

Screen won't stay off while on call

Has anyone else had this problem? If I'm on a call, my ear or face pushes random buttons, mutes call, tries to video call or calls another person ect. … it's super annoying. I took off the screen protector and the case and tried it for a couple of days still didn't help. I have the sensitivity turned up.. I'm 10 days over my 14 day return period for Verizon and dont know what to do.

Answer this question I have this problem too

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1 Answer

First, this situation should not be happening.

I have not used S10+ but I have previously found old phones that have faulty proximity sensor that caused this. So, it might be the case for you.

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