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Xbox One controller was introduced in 2016 with the launch of the Xbox One S and adds Bluetooth support for Windows 10/11. This controller fixes many of the design flaws found on the Model 1537/1697 controllers and is much more reliable. This controller has been replaced with the improved Model 1914 controller.

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Why won’t my headphone jack work?

Hi, I just got this brand new red Xbox one controller yesterday and I just tried to plug in some headphones. I would get no sound coming from them at all and when I tried them on another controller they worked fine so i know the headphones aren’t the problem. This is the second time a headphone jack hasn’t worked for me and I have to keep a separate controller on to use headphones, I got a new controller hoping the headphone jack would work but it doesn’t.

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the auxiliary jack is loose from the board, Xbox made the controllers out of cheap plastic, so unless you know soldering , take it to a repair shop and tell them the problem

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Andrew Fernandez will be eternally grateful.
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