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The Wonderboom is a Bluetooth portable speaker from Ultimate Ears. Released in 2017. Model number: 984-000839.

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My Wonderboom is frozen.

Today my UE Wonderboom suddenly stopped working, however it will not power down. The power light blinks but it will not turn off, pair, or anything else. I tried the factory reset, and it will not work. Can anyone help, please? Thank you!

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I just spoke to UE customer service. I had to perform what is considered a “hard reset”. Press the volume up (+), volume down (-), the power button, and the Bluetooth button for about 15 seconds. My speaker is now back to normal. I hope this helps someone who might have the same issue.

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8 Comments:

I was wondering how to do it on the WonderBoom, good info!

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Thanks had the same issue and it worked !

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No problem! I’m so glad it worked for you!

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Hey, I'm having the same problem. I accidentally charged my wonderboom for10hrs. Now power and Bluetooth lights are ON. Tried reset and hard reset. But still it's not working. When I press volume up (+), volume down (-) and bluetooth button together, the lights go off and again back after releasing.

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Exactly same thing has just happened to me, did you resolve it in the end? If so how?! Many thanks!

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I would contact UE, hopefully your warranty is still valid!

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Wow this actually worked. Thank you so much for

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Christopher Osborne will be eternally grateful.
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