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My cash register Sharp xe-a217b shows printer error

My cash register Sharp xe-a217b is showing this msg 'PRINTER ERROR Turn off the power.Remove the cause of the printer error. Turn on the power. Press [CL]’. I've load the thermal paper and press the CL but it still show the above msg. Please help..

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I have the same problem, did you manage to resolve this at all?

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@johnygrey

could be an issue with the printer module or the printer being dirty. Try a complete reset and take a look at the printer module.

This document should help you with those tasks ==>untitled

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Money cashier

Works job

Update (10/17/2022)

money cashing

Apple

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Johny grey will be eternally grateful.
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