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An entry level smartphone released in April 2014. Available in black and white.

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My Blu Studio Xl2 will not ring with incoming calls. Checked volume

I have turned all volume buttons up. Checked airplane mode. I can hear and receive text notifications with sound alerts. But the phone will only vibrate with incoming calls. And I can barely feel that unless I am actually holding it. Can you help?

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Have you checked the ringtone setting, you didn’t say?

Go to Home > Settings > Sound and Notification > Ringtones and check that a ringtone is selected and that the “none” option is not selected.

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